Introduction to the Quercus Lifecycle Modules<>

Introduction

About this guide

The guide is aimed at system administrators and staff responsible for the deployment of online services.

The guide describes how the Quercus Lifecycle modules fit together in order to support the interactions between the student and the college at the various stages of the student lifecycle (described below). An example of a typical interaction is given in the Preamble under The story of Jane.

What is the student lifecycle?

The student lifecycle is the time period over which an individual completes his or her third-level education plus any interactions with the college which precede and follow this period.

Stages in the student lifecycle

To help us understand how the Quercus Lifecycle modules work together we will define the stages of student lifecycle as:

recruitment

enrolment

engagement

progression

These are described below.

Recruitment

Recruitment covers the time-period when the individual is considering which college to attend. At this point she may browse the college’s web site, download prospectuses, look up entry requirements and costs such as fees and accommodation (see the Preamble).

If all goes well during the recruitment phase it will be followed by an application, an offer, and the individual’s acceptance of the offer. This application process may be via a direct interaction with the college’s admissions office or it may be mediated through an external admissions service such as UCAS.

Enrolment

If the applicant decides to accept the college’s offer then she will need to enrol on the appropriate course. Enrolment, here, covers the process of formal registration with the college and the process of registering for specific course options and modules.

Engagement

There will be a series of interactions with the college administration through the student’s years at the college, such as annual registration, fees payment, confirmation of curriculum options, communication of exam results. Each of these interactions involves an interaction of some kind between the student and the college administration.

Progression

Interactions continue after the student graduates. Individuals may require references or duplicate copies of qualifications. Alumni are encouraged, via mailshots, to maintain contact and to continue involvement with the university. Some students will go on to post-graduate courses, in which case there will be new interactions based around the requirements of their particular post-graduate programme.